{"product_id":"communication-skills-in-the-workplace-online-course-tuesday-10th-17th-24th-september-8th-and-15th-october-2026-4-00pm","title":"Communication Skills in the Workplace - Online Course - Thursday 10th, 17th, 24th September, 1st, 8th and 15th October 2026 - 4.00pm","description":"\u003ch2 class=\"MsoNormal\"\u003e\u003cspan style=\"color: rgb(64, 64, 64);\"\u003e\u003cstrong\u003eCommunication Skills in the Workplace \u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 class=\"MsoNormal\"\u003e\u003cspan style=\"color: rgb(64, 64, 64);\"\u003e\u003cstrong\u003eOnline Course\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003eThursday 10th, 17th, 24th September, 1st, 8th and 15th October 2026\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan style=\"color: rgb(64, 64, 64);\"\u003e\u003cstrong\u003e4.00pm to 6.00pm\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eThis course provides an introduction to communication skills needed in the workplace. Learners will develop confidence in introducing themselves, taking part in social and workplace conversations, giving instructions, and asking for clarification when they do not understand information or tasks. This course aims to help ESOL learners develop the English language and communication skills needed to participate confidently in workplace interactions and prepare for employment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLearning Goals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduce yourself and exchange at least 4 pieces of information.\u003c\/li\u003e\n\u003cli\u003eParticipate in social conversations, using 3 different types of questions.\u003c\/li\u003e\n\u003cli\u003eUse at least 4 different ways of giving instructions.\u003c\/li\u003e\n\u003cli\u003eRecognise and practice 3 ways of asking for clarification.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWho is this course for:\u003c\/strong\u003e This course, funded by UK government, is for Hampshire residents aged 19+ whose first language is not English and who would like to improve their communication skills in preparation for employment. It is suitable for learners who want to build confidence in speaking English in workplace and social situations, improve their ability to interact with colleagues, and develop essential communication skills for work.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease note: \u003c\/strong\u003eEligibility criteria applies and will be checked upon enrolment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCourse purpose:\u003c\/strong\u003e Preparation for employment \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePrevious knowledge or experience: \u003c\/strong\u003eNo previous work experience is required. Learners should have ESOL skills at approximately Entry 2 to Entry 3 level and be able to participate in simple speaking, listening, reading and writing activities in English.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow will I learn: \u003c\/strong\u003eYou will learn in a small, supportive online group through tutor presentations, pair and group discussions, role-plays, communication activities, and practical workplace scenarios. You will have opportunities to practise speaking, listening, reading and vocabulary skills throughout the course.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow will I be assessed:\u003c\/strong\u003e Your progress will be assessed through observation, questioning, pair and group work, role-play activities, and practical communication tasks. You will also review your progress against your individual learning goals.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat shall I bring: \u003c\/strong\u003eYou will need:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccess to a computer, laptop or tablet with internet connection with access to Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eA microphone and speaker\/headphones\u003c\/li\u003e\n\u003cli\u003eA pen and notebook for making notes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNext steps:\u003c\/strong\u003e Further Communication Skills in the Workplace, higher-level ESOL courses, employability and vocational courses \u003c\/p\u003e\n\u003cp\u003eThis course, funded by Hampshire Achieves, is aimed at Hampshire residents aged 19+. Attendance is expected at each session to ensure that you get the most out of your learning experience and to minimise disruption for other learners. Please advise the venue\/tutor of any absence you may have.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eYou will be contacted by a member of the Hampshire Achieves Team prior to the course. We are unable to process your booking without a phone number.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf this event is sold out please contact adult.learning@hants.gov.uk so that we can inform you of any future courses.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eOnce item is in basket you need to click Checkout in the top left corner of this page\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eTo join our mailing list please select yes. You can unsubscribe at any time by emailing adult.learning@hants.gov.uk\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.participationandlifelonglearning.co.uk\/course\/view.php?id=729\" rel=\"noopener\" target=\"_blank\"\u003e\u003cstrong\u003ePrivacy Notice\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Hantsweb Shop","offers":[{"title":"Default Title","offer_id":56096933577089,"sku":"HAACOCCOMWOR0926","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/6368\/6553\/files\/communication.png?v=1786626181","url":"https:\/\/shop.hants.gov.uk\/products\/communication-skills-in-the-workplace-online-course-tuesday-10th-17th-24th-september-8th-and-15th-october-2026-4-00pm","provider":"Hampshire County Council Shop","version":"1.0","type":"link"}